Frequently Asked Questions

Frequently asked questions

Answering Your Frequently Asked Questions: Everything You Need to Know

High pressure cleaning is one of the services that we offer at Extreme Clean Sunshine Coast House washing and pressure cleaning. We extend our services to different clients in both the commercial and industrial sectors.

Ever so often, we get asked a number of questions by our clients about our pressure cleaning service. Here is a run-down of some of the most frequently asked questions. The answers have been compiled by our team of experts and we hope that they will provide you with some insights about our services and what you can expect from Extreme Clean Sunshine Coast.

How is pressure washing different from power washing?

This is one of our most common frequently asked questions. The answer is It’s not. Power washing and pressure washing both refer to the same thing and the two are used interchangeably. Our team at Extreme Clean Sunshine Coast are equipped to provide pressure cleaning services to both commercial and industrial clients.

What surfaces are safe to pressure wash?

High pressure cleaning is perfect for different kinds of surfaces such as concrete, hardwood, brick, vinyl, natural stone and asphalt just to mention just but a few. It’s an effective way to clean and get the gunk off of building walls, sidewalks and curbs, driveways and car parks. High pressure cleaning can also be used to clean out gutters.

Why should I hire a company to provide pressure cleaning services when I can just do it myself?

This is another one of our most frequently asked questions. You could do it yourself, but more likely than not, the result will not be nearly as satisfactory as if you had brought in a professional company such as Extreme Clean Sunshine Coast. We have the skills, the equipment and the experience to get the job done right the first time. We fully understand what goes into making every cleaning job a complete success and we can guarantee a clean surface at the end of each job, every time.

Why should I pressure wash?

Pressure washing is more than just about removing any build-up of dirt and grime. You can call in a pressure washing company to remove graffiti sprayed on your property, and remove a layer of old paint. Blasting away at a surface covered with smoke will also remove the smoke stains and leave your surfaces looking great again.

It is, however, not just about aesthetics. Pressure washing also removes mould and mildew from surfaces. This growth and build up can quickly become a health risk because they cause allergies. Additionally, greasy stains and the slippery mould growth can also pose a serious risk when it comes to slip-and-fall accidents.

Will the chemicals you use cause any damage to my surfaces and/or surrounding plant life?

At Extreme Clean Sunshine Coast, we use green, or otherwise eco-friendly products, and even then we ensure that we use the cleaning products in just the right amounts. The nature of the surface and the staining to be removed will determine which chemicals we use in the cleaning mixture and how much of it we use. The bottom line, however, remains that all our supplies are very safe to use on the different kinds of surfaces and will not cause any harm to any plants around the site of the cleaning.

Can the high pressure damage my surfaces?

That is a genuine concern if you are working with an inexperienced crew. Using poor techniques and even water flow rates and pressures that are far above what is recommended can lead to anything from minor surface lifting to permanent damage on the surface being cleaned. It is not uncommon to hear of gutters being ripped off during pressure washing.

Our team are highly trained in the use of the right techniques for pressure washing. We pay special attention and take extra care on all our projects, ensuring that no damage comes to your property in the course of our cleaning operations.

We are also trained experts when it comes to soft-washing. Our team will recommend soft-washing for applications where using higher pressures has a high potential for damage.

How much will it cost me?

This is probably number 2 of our most frequently asked questions that we get asked. We offer some of the most competitive rates in the market. That said, it is important to bear in mind that every job is different, and that there are several factors that go into consideration when pricing our pressure cleaning services. For starters, how big your site is and the specifics of the job, be it graffiti removal, mold and mildew removal, or just routine pressure cleaning will influence the price.

At Extreme Clean Sunshine Coast we like to do a site visit in order to properly evaluate how much work will have to go into the cleaning project before coming up with a more accurate estimate. We can, however, provide you with a quote over the phone after gathering the relevant information about the job at hand.

How often should I pressure wash my property?

There is no one definitive answer that we can give for this question. The frequency of your pressure clean ups will depend on a number of factors including the location of your commercial or industrial property and the activities you are involved in on a daily. Our team can give you a more accurate answer after a proper evaluation of your site.

Are you insured?

Yes. We carry $20 Million public liability insurance cover. In the unfortunate event of any accidents or incidents while we are providing our pressure cleaning services, rest assured that you will be fully covered and protected against any liability.

We focus on delivering the highest standards with a strong emphasis on providing you with the best customer service around. We return our calls within a reasonable amount of time, and take the time to explain the process to our clients.

HOW DO I KNOW WHO TO TRUST?

We hold 100% customer satisfaction rating for our outstanding reliability, quality, and responsiveness. Feel free to check out our customer reviews.

DO YOU USE SUBCONTRACTORS?

This is probably number 3 of our most frequently asked questions. The answer Never! Every member of our crew works directly for Extreme Clean Sunshine Coast

WHAT CAN I EXPECT WHEN I CALL FOR A FREE QUOTE?

You should expect to speak with our owner, who will review and discuss your request. He will explain what to expect in the process. You would then receive either a verbal quote or a written proposal via email, whichever you prefer. Should you decide to use our services, our scheduler would contact you to set up an appointment for the service.

WHAT ARE THE BLACK STREAKS ON MY GUTTERS AND CAN THEY BE REMOVED?

The black streaks on your gutters are in the oxidation layer of the paint. They can be removed with the correct chemicals.

I’VE HEARD THAT PRESSURE WASHING IS BAD FOR A ROOF. IS THIS TRUE?

This depends on quality of roof. Poor quality roofs should not be pressure washed as it can void any warranty on your roof. At Extreme Clean Sunshine Coast House Washing and Pressure Cleaning we will asses the quality of the roof and give you our informed decision as to wether it should be cleaned. We can also use a Low-Pressure Roof Cleaning soft wash method with limited pressure applied.

MY DECK AND/OR FENCE ARE GREY, CAN IT BE CLEANED?

Yes it can be cleaned. Wood can turn grey when it is weathered. It can be brought back to its natural beauty with our services.

WILL YOUR CHEMICALS DAMAGE MY HOME OR PLANTS?

No, all of our chemicals are eco-friendly. We also take special care to pre-wet all plants and landscaping and rinse when we are completed.

SHOULD MY DRIVEWAY / PATHWAYS BE CLEANED?

Yes they should. The algae and mildew can make these surfaces slippery and hazardous. These elements can also be tracked into your home creating an unhealthy environment.

HOW OFTEN SHOULD I CLEAN THE EXTERIOR OF MY HOME?

We would recommend cleaning every 12-24 months. Every home is on a case by case basis, however, depending on the elements surrounding the home.

WILL PRESSURE WASHING DAMAGE MY HOME?

No it will not. We can use a low pressure cleaning method which is no different than a rainfall in combination with the right chemicals if that is the best option, however sometimes the higher powered pressure cleaning method is needed to acheive the desired results.

DO I NEED TO BE PRESENT FOR THE SERVICE?

No you do not. We ask that all doors and windows are closed, and for the outside water source to be on. We also ask that all outdoor furniture is moved away from the surface to be cleaned.

IF I WOULD LIKE TO BE PRESENT FOR THE CLEANING, DO YOU OFFER WEEKEND APPOINTMENTS?

We offer weekend and evening appointments to accommodate your busy schedule.

For more questions or further clarification, do not hesitate to reach out to us.

Service Areas:

Extreme Clean Sunshine Coast offers its pressure cleaning services to a variety of service areas along the Sunshine Coast region in Queensland. Our service areas include but are not limited to MaroochydoreNoosa, Caloundra, Mooloolaba, Buderim, Kawana Waters, and Coolum. If you’re unsure whether we service your area, don’t hesitate to contact us for more information.

 

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